Tools include guidelines, manuals, training packages, and case studies. They are developed by various professional, members of (or linked to) the O&M Working group/Network.

One of the main activities of O&M network is upgrading and implementation of O&M Tools. The aim of implementing the tools is to promote the O&M personnel to equip the necessary skills to implement water supply and sanitation services effectively and appropriately.

The tools in the following list have been developed and upgraded, and they are available to use. The actual situation of operation and maintenance at each water supply and sanitation system is considered in the process of making these tools that can be modified to suit for the each situation.

These tools are excellent source of information for decision-makers, planners, economists, consultants and other sector professionals interested in this important issue.


For further development:
O&M Network is now planning to organizea Seminar/Workshop, or Training for the effective use and dissemination of these tools.

You can download or buy tools from WHO website indicated below.

1	Tools for Assessing the O&M Status of Water Supply and Sanitation in Developing Countries	DOWNLOAD ORDER
	This tool was developed as a response to the lack of suitable guidelines for assessing th e status of O&M in both urban and rural areas. The document provides a methodology on haw t o assess the status of O&M with a set of key indicators.
	Prepared by:Andrew Cotton, Lilian Pintelon, Jan Janssens, Ludo Gelders 46 pages Publication date:2000, Publisher:WHO
2	Operation and Maintenance of Rural Water Supply and Sanitation Systems (A training package for managers and planners)	DOWNLOAD ORDER
	This document is intended for managers and planners who are concerned with the challenging problem of how to implement effective operation and maintenance of rural water supply and sanitation services in developing countries. In addition to the traditional management aspects of operation and maintenance, this training package highlights the importance of community participation, with a right gender balance, in order to make more efficient use of local human resources for the courses in this training package are based on participatory training methodologies, an important feature of which is to draw on the experiences of all the participants, under the guidance of an experienced facilitator and resource persons. The courses should be adapted to the local situation, and the modules can be modified with additions or deletions according to local needs. The package is based on material and documentation of global experiences provided by various agencies and institutions in the water supply and sanitation sector.
	Prepared by: F. Brikke 292 pages Publication date:2000, Publisher : WHO
3	Operation and Maintenance of Urban water supply and sanitation systems (A guide for managers)	ORDER
	This document is based on the principle that existing urban water supply systems can be optimized, and, as a consequence of having effective and efficient utilities, This can be extended to fringe and poor areas, minimizing the need for the construction of additional production facilities. Benefits will be maximized when the installed systems operate continuously to the extent of their capacity and conform to acceptable standards of quantity and quality. The document has been prepared to help managers find solutions to problems preventing such efficiently and helps to consolidate technical and institutional development strategies. It was published in 1994 as an official WHO publication. It is available in English and French.
	111 pages Publication date:1994 Publisher : WHO ISBN：92　415　44716
4	Leakage management and control: A best practice training manual	DOWNLOAD
	This training package is part of the Group's strategy for providing ESAs and water agencies with suitable tools for improving the performance of WSS services in rural areas. The package has been designed to raise the level of training and to optimize the scarce resources for training activities in developing countries. It is aimed at professionals dealing with managing O&M in water supply and sanitation systems, and who have some experience in training and are expected to play an important role in the design and preparation of material, and in the organization and presentation level. It provides hands-on material for preparing and conducting such courses, which can be application, it should be considered as a model and a source document from which selected modules can be withdrawn to be assembled as a training package tailored for a specific target population.
	Prepared by Malcom Farley 163 pages Publication date 2001, Publisher : WHO
5	Upgrading of Water Treatment Plants	DOWNLOAD
	This document is a practical approach to improving the performance of a water treatment plant. Maximizing the production potential of existing treatment plants leads to large savings-particularly relevant to less developed countries. The document summarizes several decades of field experience of upgrading and improving a wide range of water treatment plants throughout the developing world. Examples show that water quality as well as capacity can be greatly improved. It has been recently printed in partnership with SOPN.
	Prepared by Glen Wagner, Renato Pinheiro 227 pages Publication date:2001 Publisher: SPON Press SPON Press Taylor & Francis Group 11 New fetter Lane, London EC4P 4EE UK on behalf of WHO ISBN: 04 192 60501
6	Linking technology choice with operation and maintenance in the context of community water supply and sanitation.	DOWNLOAD
	The aim of the manual is to inform water and sanitation agencies, professionals and communities of the implications for O&M when selecting a particular technology.
	Prepared by Francois Brikke and Maarten Bredero 136 pages Publication date: 2003 Publisher : WHO and IRC Water and Sanitation Centre ISBN: 92 415 62153