Novel Coronavirus (COVID-19)
MHLW Call Center (Toll Free)
-COVID-19 Vaccines: 0120-761-770
English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00、Thai: 9:00-18:00、Vietnamese: 10:00-19:00
-COVID-19 international call: +81-3-3595-2176 (Japanese, English, Chinese and Korean)
*Everyday including weekends and holidays. This service cannot provide medical advice.
Border Enforcement Measures Call Center NEW
For general questions on how to apply for entry. Open everyday 9:00-21:00.
0120-220-027 ／0120-248-668 ／050-1751-2158
Multilingual COVID-19 Vaccination Support
Multilingual Vaccination Support Service is now available in Tokyo, Osaka, and Nagoya. We support your reservation call and consultations at vaccination site by multilingual languages. Vaccinations are available to all eligible residents in Japan. Prior booking is necessary.
【Reservation】03-4332-2601 (Mon-Fri 09:00-17:00)
Japanese, English, Chinese, Portuguese, Spanish, Thai, Vietnamese, Filipino, Khmer, Nepali, Indonesian, Myanmar, Mongolian, French, Sinhalese, Urdu, and Bengali
Learn more on Foreign Residents Support Center (FRESC), Immigration Services Agency of Japan.
11 things you need to know NOW about COVID-19 Updated
Latest as of November 2021 | Archives
1．How many people have been diagnosed with COVID-19 in Japan?
2．How many people become very sick or die after being diagnosed with COVID-19?
3．Who is at higher risk for developing severe COVID-19 illnesses ?
4．Is the number of individuals diagnosed with COVID-19 higher in Japan than in other countries?
5．How long does a person with COVID-19 remain infectious?
6．Does everyone with COVID-19 infect others?
7．What precautions should we take to prevent the spread of COVID-19
8．What tests are being used to diagnose COVID-19?
9．What are the treatment options for COVID-19?
10．What is the COVID-19 vaccine? How does the vaccination rollout work ?
11．What is known about the COVID 19 variants?
Covid-19 Vaccine Navigation
Find your vaccination site from "Covid-19 Vaccine Navigation" web in English ／ やさしいにほんご ／ 中文（簡体字） ／ 中文（繁体字）.
Information for the public